In addition to our restaurant, bar and commercial kitchen fit out services, we offer our customers a range of maintenance and support services that are designed to help keep things ticking over smoothly. From 24/7 on-call customer service to Planned Preventative Maintenance contracts, we can make sure your business is performing just as it should, leaving you to get on with what you do best.

COMMERCIAL KITCHEN SERVICING + MAINTENANCE

While we’re well known for our ability to create amazing commercial kitchens, it’s worth remembering we can help you take care of yours once it’s installed! We offer flexible contracts that cover the maintenance and repair of all the appliances and equipment we install, including:

  • Refrigerators and freezers
  • Ovens and grills
  • Induction hobs and stations
  • Fryers
  • Microwaves
  • Dishwashers
  • Coffee machines

COMMERCIAL GAS ENGINEERS

Here at Dawnvale, we work with a team of highly experienced gas safe registered engineers. Our staff are experienced in the installation, repair, servicing and removal of gas, LPG and electrical catering appliances, equipment, as well as all associated pipework and controls.

We’re fully qualified and compliant with all relevant legislation. We can work with you to ensure your commercial kitchen complies with all the latest requirements. We’re also qualified to carry out gas safety and kitchen air quality inspections, and issue the certification needed by your local authorities and insurance bodies.

COMMERCIAL REFRIGERATION ENGINEERS

Effective refrigeration is an essential part of any commercial kitchen, which is why it’s vital to stay on top of repairs and maintenance.

Our qualified and certified commercial refrigeration engineers look after hospitality and leisure brands right across the UK, carrying out regular scheduled and ad hoc work on all the major refrigeration appliance brands. We have the expertise needed to ensure your existing systems run smoothly and efficiently, exactly the way your business needs them to.

PLANNED PREVENTATIVE MAINTENANCE

In a busy commercial kitchen, it’s easy to let thoughts of repairs and regular maintenance sit on the back burner until something goes wrong and business grinds to a halt. But even if disaster doesn’t strike, kitchen appliances in need of maintenance can cost you time and money, slowing operations, reducing staff efficiency and driving up your energy bills.

Our Planned Preventative Maintenance (PPM) service can help keep your business running efficiently. Our expert engineers look after some of the biggest names in Britain’s leisure and hospitality industry, offering a seven-day service, nationwide coverage and consistently excellent first-time fix rates.

FULL BREAKDOWN COVER

We know the stress an unexpected breakdown can cause. The simplest of problems in a key appliance can bring a bustling commercial kitchen or bar to a standstill, costing your business money and causing significant stress for everyone involved.

We offer our customers a flexible range of maintenance contracts, including full breakdown cover on the appliances and equipment we supply. Depending on the issue - and its solution - we’ll repair or replace your catering equipment in the event of a breakdown, helping you get back up to speed as quickly as possible.

24/7 ON-CALL CUSTOMER SERVICE

It’d be great if appliances only broke down between 9am and 5pm. Unfortunately, as any leisure or hospitality professional knows, crucial pieces of equipment always choose the least convenient moment to malfunction, whether that’s an hour before morning service kicks off or late at night, when most sensible people have gone to bed.

At Dawnvale, we won’t leave you hanging. We offer 24/7 on-call customer service, so you can get things fixed faster. The sooner we hear from you, the sooner we can get one of our expert engineers on their way to you to solve the problem.

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